Privacy Policy

Our Privacy Policy at Viva Weddings

Effective Date: 12/07/2025

At Viva Weddings, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Event details (e.g., wedding date, location)

  • Images or video footage from your event

  • IP address and browser activity (for website analytics)

  • Any other information you voluntarily provide through our forms or communication channels

2. How We Collect Your Information

We collect your information in the following ways:

  • When you fill out a contact form on our website

  • When you book a consultation or service

  • When you communicate with us via email, phone, or social media

  • When you agree to be photographed or filmed during your event

  • Through website tracking tools (e.g., Google Analytics, cookies)

3. Why We Collect Your Information

We collect and use your personal information for the following purposes:

  • To provide photography/videography services

  • To respond to your enquiries and communicate with you

  • To send invoices, quotes, or contracts

  • To showcase our work on our portfolio, blog, or social media (with your consent)

  • To improve our website and customer experience

  • To comply with any legal obligations

4. How We Store and Protect Your Information

Your data is securely stored using:

  • Encrypted cloud storage (e.g., Google Drive, Dropbox)

  • Password-protected systems and software

  • SSL-secured website for data transmission

We take reasonable steps to protect your data from unauthorised access, misuse, loss, or disclosure.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, website hosting, delivery platforms)

  • Legal authorities if required by law

All third parties are bound by strict confidentiality and data protection obligations.

6. Use of Photos and Videos

We reserve the right to use photos and videos we have created, to which we own the copyright, for promotional purposes such as on our website portfolio, social media, and blog. If you do not wish your images to be used, please notify us and we will promptly remove them.

7. Cookies and Website Tracking

We use cookies to improve your website experience. This may include tracking your behaviour on our website (e.g., which pages you visit, how long you stay).

You can control cookies through your browser settings or opt out through tools such as Google Ads Settings or browser extensions.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request the deletion of your data (subject to legal and business obligations)

  • Withdraw your consent for image/video usage at any time

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a privacy-related request, please contact:

Viva Weddings
Email: info@vivaweddings.com.au
Phone: 0433030085
Website: vivaweddings.com.au